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1.

Pragmatic Application of Service Management: The Five Anchor Approach

Pragmatic Application of Service Management: The Five Anchor Approach by Suzanne D. Van Hove and Mar... ISBN: 9781849285148 List Price: $29.95

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2.

Pragmatic Application of Service Management: The Five Anchor Approach

Pragmatic Application of Service Management: The Five Anchor Approach by Van Hove, Suzanne, Thomas, ... ISBN: 9781849288750 List Price: $29.99